FREQUENTLY ASKED QUESTIONS
Where are we located?
Grand Rapids, MI since our beginnings in 1919.
Do we make our chocolates?
We make almost all of our chocolates that we sell at our 5170 Plainfield location!
Do we serve coffee?
Yes! We have two cafes' located at our Headquarters location and our Rockford location we serve Madcap Coffee and Methodical Coffee!
What is the best way to store our chocolates?
In a dry cool place, NOT in your refrigerator!
What is the best recipe for brewing coffee?
16:1 Ratio 16 grams of water per 1 gram of coffee
Do you give chocolate tours?
Yes! At our 5170 Plainfield location, please call ahead to make sure that production is going on the day you are interested in coming.
Do we ship our chocolates?
Absolutely! We ship UPS Ground for a flat rate of $10.99. visit our online store here.
What is the best why to contact us?
By phone 1.800.842.3444 or by email firstname.lastname@example.org
What if I don't see something I am looking for on your website?
Call us at 1.800.842.3444 and we can take your order over the phone, We don't have all of our chocolates on our website currently!